Episode 68- How to Start a Coaching Business While Working Full Time: Jessica Schubert's Staged Path

Jane Anderson Leadership Coach, Change Expert, Facilitator & Founder of Intact Teams Jessica Schubert

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You can start a coaching business while working full time, and for many people it's the safer way to do it. Instead of resigning and hoping clients appear, you build the practice in stages. You coach on the side, reduce your hours, take associate or contract work, and go out on your own once your own clients can support you.

That's the path leadership coach Jessica Schubert took. She's a change expert, a facilitator and the founder of Intact Teams, a global leadership practice she runs from Melbourne. She started coaching in Hong Kong in 2013, while she was still working in corporate, and built from there.

This article is based on Jessica's conversation with Jane Anderson on The Jane Anderson Show. It covers how she made the move step by step, the three foundations she wishes she'd put in place sooner, and the mistake that slowed her growth. If you want to coach but can't afford a leap, her story shows a more gradual way.

Can You Start a Coaching Business While Working Full Time?

Yes. Starting a coaching business while working full time means building your practice alongside your income. You coach on the side, reduce your hours, take associate or contract work, and leave your job only when your own client base can support you.

Jessica always knew she wanted to run her own practice. But as she puts it, "it was too risky to just stop working." So she went from a full-time job to a part-time job to contracting, and grew her own clients the whole way.

Why a Staged Move Can Lower the Risk

Research points the same way. A 2014 study in the Academy of Management Journal by Joseph Raffiee and Jie Feng of the University of Wisconsin-Madison looked at people who started a business while keeping a day job. Those who later went full-time had much higher survival rates than people who went from paid employment straight into full-time self-employment.

Two cautions apply. The study covered entrepreneurs in general, not coaches, and it used US data. Think of it as supporting context rather than proof that the same result applies to every coaching practice.

Meet Jessica Schubert

A Corporate Career Built Across Countries

Jessica grew up in Germany and hasn't lived there for more than 20 years. She has lived and worked in New Zealand, Sydney and Melbourne, and spent six years in Hong Kong and Japan. Melbourne is home again.

Her corporate background is in operations and sales, mostly in commercial real estate for over 20 years. She also moved into hospitality for a time, which she says taught her a lot about dealing with people, including difficult people. Across Europe and Asia Pacific, she has more than 25 years of corporate experience.

How Coaching Started "By Fluke"

Jessica didn't set out to become a coach. In Hong Kong she was leading large cross-cultural teams and growing a real estate company across Asia. She loved working with people, but she wanted more tools to help them overcome challenges and perform at their best.

So she took a coaching course to become an accredited coach. The goal wasn't a business. It was to develop her own leaders.

The first day was hard. Coaching meant asking open questions and making the conversation about the other person, not herself, and she nearly gave up. By day three, her view had flipped: "this is what I want to do for the rest of my life."

Jessica's Staged Path From Corporate Job to Full-Time Practice

Here is the sequence Jessica followed, in order:

  1. Practise coaching on colleagues and your own teams.

  2. Register the business and start charging.

  3. Move from a full-time job to a part-time job.

  4. Take associate and contracting work while you grow your own clients.

  5. Go full-time once your own practice can support you.

Each step is worth a closer look.

Steps 1 and 2: Practise First, Then Start Charging

Jessica began by coaching her colleagues and teams, simply to practise. They referred her to other people, and those people asked what she charged. She wasn't sure at first.

So she registered the business and started charging. For a while she built the practice alongside her corporate role, coaching in her free time.

Step 3: Move From Full-Time to Part-Time

Next, she took her full-time job down to part-time. At the same stage, she started acquiring her own clients.

Step 4: Take Associate and Contracting Work

At the same time, Jessica worked as an associate for other leadership companies, and she recommends this to anyone building a coaching practice who doesn't want to put their whole corporate career on the line.

She says she learned a lot from it. It taught her about herself, how coaching practices work and how to facilitate workshops. Today she facilitates transformational and leadership workshops as roughly half her work, with coaching making up the other half.

In her words, the progression was full-time job to part-time job to contracting, with her own clients growing alongside.

Step 5: Going Full-Time During COVID

The final move came in the middle of COVID. Jessica was still contracting in a sales role when that arrangement ended, from both sides. She calls it the kick in the backside she needed.

It also gave her confidence, because she had built her practice to the point where she knew she could support herself. The timing wasn't easy. She was based in Melbourne during continuous lockdowns, and she says 2021 was even harder than the year before.

Jessica describes herself as optimistic, and she used the time well. During lockdown she started writing her book, Lead the Future, which shares strategies for leading in a fast-changing, ambiguous world.

Jane, who started her own practice during the GFC, notes that difficult periods are often when the most innovative opportunities appear.

The Three Foundations Jessica Wishes She'd Started Sooner

When Jane asked what she'd do differently, Jessica's answer was specific. She would start three things earlier:

  1. Write a newsletter, using an email marketing tool.

  2. Write your own IP and build some social media traction.

  3. Run events like webcasts, and invite the right people to the right events.

She says those three things got her activity going, brought in her first leads and helped her build good IP.

Foundation 1: A Newsletter and an Email List

Jessica met Jane through the Women With Influence community. She remembers a dinner in Melbourne where Jane shared insights on how coaching practices grow in stages, and which activities fit each one. She says she was gobsmacked and wanted to know more, because it helped her.

A second meeting, a lunch in Brisbane, changed her habits. She had just run a networking workshop on behaviour styles for women in finance, helping them influence people in the boardroom. Jane asked how she planned to stay in touch with those people. Did she have a list?

She did, as an Excel spreadsheet. Jane asked whether she could send them a newsletter. Jessica sent the first ones manually, from her own email, because she had no system. After that she set up a professional email marketing system.

She stresses that this doesn't have to be expensive. Free tools exist, and the tool doesn't need to be the most expensive one. She also points out that inside an organisation she'd always had a marketing team. When you run your own practice, you're the one who sets up these systems.

Foundation 2: Writing Your Own IP

The second foundation is getting your ideas out of your head and onto paper. Jessica says she became "really prolific" with this. Then she contacted the people on her list at the right time, with the right content, and set targets around growing it.

Jane highlights the consistency behind it: a regular newsletter, steady social media content, interviews on podcasts, and educating the market over time.

For more on building ideas people recognise you for, hear how to become a thought leader in your industry with Jackie Stapleton.

Foundation 3: Events and Something to Invite People To

Jane points to an idea from Michael Port's Book Yourself Solid: always have something to invite people to. For Jessica, that has meant webcasts, Facebook lives, breakfasts once in-person events returned, and masterclasses in communities she belonged to.

One webcast shows how this works. Titled around turning the great resignation into the great retention, it drew about 300 registrations, and close to 100 people turned up. Jessica says the topic was spot on, because HR and people leaders were struggling with it at the time.

She stayed in contact with attendees afterwards, and the webcast led to new business. The takeaway is that a relevant topic, good copy and good follow-up turned an event into a pipeline.

Why Consistency Matters: About Ten Touchpoints

Jessica's advice on why this has to be ongoing is direct. People who don't know you, she says, need to hear from you about ten times before they trust you and get in contact. Nobody sees you on LinkedIn and decides to buy a transformational leadership program.

That figure is her rule of thumb from experience, not a research finding. The principle is still useful: buyers move through several engagement points, so your marketing needs to be repeated and steady.

The Mistake That Slowed Her Down: Trying to Be Everything to Everyone

Jessica was delivering good work, and she stayed close to her clients. Her clients shared a lot about their organisations and cultures, which helped her understand the cultural challenges she was there to solve.

But she says she "actually felt a bit lost" in her practice. The work was fine. She couldn't find a way to scale it.

What the Distractions Looked Like

She describes herself as optimistic and says that led her to get sidetracked. Everyone around her was building online courses and self-paced digital education, and she wasn't sure where she was heading. Other people suggested programs for women returning to work after having babies. Jessica doesn't have children and says she wondered what she could offer there.

In short, she lost focus.

For more on keeping your marketing focused, hear Mandy Napier on stopping "spray and pray" marketing.

How Positioning Brought Focus

Jessica joined Jane's Women With Influence community around 2018 or 2019 and took part in some of Jane's programs. She credits that with helping her focus on how she could add value.

Her view of positioning is simple. It isn't only about what you know. It's about what you're passionate about and where you can add the most value. That means staying true to your strengths. It doesn't mean you never add a program you've always wanted to build. It means being deliberate about which people, groups and markets you serve.

For Jessica, that is business to business, working inside organisations, and it still is today.

To go deeper on focus, hear how to niche down as a consultant with Maureen Kyne.

What She'd Do Differently

Asked about regrets, Jessica said: "I wish I wouldn't have gotten so sidetracked and tried to be everything to everyone."

She also notes how easy it is to compare yourself with others, especially women starting their own practices. You see someone running a much larger practice, with polished IP and bigger revenue, and it's easy to panic. Learning from others is valuable, she says, but she felt pressure to rent an office and hire people, and she is glad she never did.

Jane has a picture for this. It's like digging in a field. You dig a little in one spot and find nothing, then move to another spot and find nothing again. You end up with a lot of shallow holes, and you lose momentum and energy. A plan and a strategy keep you digging in one place.

Advice for Coaches Who Feel Stuck

Jane asked Jessica what she'd say to someone a year or two into their practice. They have a few clients, but they're struggling to increase their pricing and they want more people coming through. Jessica looked at it from two angles.

Believe You Already Add Value

The first is mindset and confidence. Believe that you already add value. Don't overthink changing the work you do. Focus on what you're good at, and on your purpose.

Get Clear on Who You Are and What You Stand For

The second is clarity. Jessica says people who are just starting out often aren't quite clear on how they add value, what their strengths are and who they are.

She credits Jane with teaching her to define a "big word" and to work out what people would do differently after working with her. That's not just copy for a website. It's clarity for yourself.

She says it matters because people need to know you before they trust you and buy from you. That's true whether you work inside an organisation or run your own practice. If you need help, she suggests getting support or enrolling in a course so you can build the narrative.

She also says you don't have to reinvent yourself. You need to spell out what you already bring so it's easy for others to buy, and the writing and IP come from that work.

Be Brave, Then Narrow to Three Things

Jessica's final piece of advice is to have big dreams and be brave, but narrow your focus to three things you want to do really well. For her, that meant growing her list, staying in touch with people and doing the right activities to scale.

Jane adds that it can feel like a never-ending to-do list, and that choosing three things makes it manageable. Then you work out who goes on your list, set the routines for staying in contact, and show up consistently.

What Changes Once You're Busy Delivering

From Activity to Positioning

In the first two years of running her practice full-time, Jessica says it was all about activity. She invited people, ran Facebook lives and webcasts, hosted breakfasts and joined communities where she spoke and ran masterclasses.

Now she has a lot of deliveries, and the challenge changes. She spends so much time with clients that business development can slip. She can't run lots of webcasts anymore, but she still builds her list, posts, uses SEO, reaches out to her existing clients and asks for referrals. The focus has shifted to positioning the business, not just activity.

She says the activity could ramp up again, and she looks ahead six to twelve months to stay in a consistent cadence.

Staying Lean With Support

Jessica once pictured an office full of employees. These days she's happy with a lean practice, and she says that's the way she likes to run it.

She describes getting support as another real turning point. She now has help with social media systems and calendar management, plus bookkeeping, which she says she isn't good at and which wasn't worth her focus. Jane's reading is that this keeps Jessica in her genius, working on her thought leadership and IP, and out in front.

What Jessica's Practice Looks Like Today

Jessica's practice works with organisations around the world, from Melbourne. Her programs are mainly transformational and run over six to twelve months. She works with a cohort or an intact team in a medium to large organisation, using blended programs that guide people from where they are to where they need to be.

The content centres on leadership: leading self, leading others, leading change and leading the future. Her clients include graduates, emerging leaders, high-potential staff, women in leadership programs and senior leaders. She also still runs the occasional full-day workshop on communicating and influencing.

In Lead the Future, she writes about global megatrends and the skills leaders will need. She names foresight, leading change and mobilising people, and embracing technology.

To see how cohort-based programs work, hear Desley Lodwick on cohort coaching.

Putting It Into Practice

If you're building a practice around a job, here is how Jessica's story translates:

  • Start small and charge. Coach people you know, ask for referrals and set a fee.

  • Pick your transition path. Consider part-time work, associate work or contracting before going full-time.

  • Start your three foundations. A newsletter, your own IP and something to invite people to.

  • Get clear on your value. Define what you stand for and what people do differently after working with you.

  • Stay consistent. Plan for repeated touchpoints, not one-off pushes.

  • Plan for support. Decide early which tasks to hand off so you can stay focused.

Frequently Asked Questions

Can you start a coaching business while working full time?

Yes. Jessica Schubert did it by coaching on the side, moving from full-time to part-time work, taking associate and contracting work, and going full-time once her own practice could support her.

How did Jessica Schubert start her coaching practice?

She took an accreditation course in Hong Kong to get more tools for developing her sales teams. By the third day she knew she wanted to coach long term. In 2013 she started a side practice, coaching colleagues first and then charging as referrals came in.

What should a new coach do first to get clients?

Jessica says to start three things: a newsletter sent through an email marketing tool, your own IP and some social media traction, and events such as webcasts that you invite the right people to.

Should I take associate or contracting work while building a coaching practice?

Jessica recommends it for anyone who doesn't want to put their corporate career fully on the line. She says it taught her about coaching practices and how to facilitate workshops, which are now about half of her work.

How many times do people need to hear from you before they buy?

Jessica says people who don't know you need to hear from you about ten times before they trust you and get in contact. This is her experience, not a research figure.

Why isn't my coaching business growing?

Jessica's experience was that she got sidetracked and tried to be everything to everyone. Her fix was to get clear on where she adds the most value, stay true to her strengths and focus on a small number of activities.

Do you need a big team or an office to run a leadership practice?

Not according to Jessica. She once imagined an office full of employees, but she now runs a lean practice with support for areas like social media systems, calendar management and bookkeeping.

Conclusion

Jessica Schubert's story is a reminder that you don't have to jump. She practised on colleagues, started charging, reduced her hours, took on associate and contracting work, and went full-time when her practice could carry her.

What made it grow was not a dozen tactics. It was three foundations done consistently, a clear sense of where she adds value, and the discipline to stop chasing everyone else's path. As Jane puts it, the point is to start. You don't need a perfect system to begin, and Jessica didn't have one.

If you're partway through your own transition, pick one thing from the list above and do it this week. If you'd like support along the way, the Women With Influence community is built for women who run or are building consulting practices.

Work with Jane Anderson

To learn more about Jessica's work, visit Intact Teams or connect with Jessica Schubert on LinkedIn.

For more on building a practice, explore Melissa Lithgow's pricing and positioning lessons or building a freedom-based consulting practice with Mel Kettle.

If you're a woman building or growing a consulting or coaching practice, discover how Jane Anderson's Women with Influence program can support you.

 

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Most of the guests interviewed are current or alumni members of the Women With Influence community. Click here to find out more

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