Insights

Jane Anderson Jane Anderson

The Power of Expertise & Empathy in Your Culture of Care

When it comes to your practice of business, a culture of care is simply the idea that the focus of your work is on your relationships – both internal and external – rather than the transaction of the work alone. Moreover, this culture of care drives your overall purpose.

There are many ways to create a culture of care in your practice, but one excellent way is by combining expertise and empathy.

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Jane Anderson Jane Anderson

Mindset for A Customer for Life

Keeping a customer for life is a vital part of building your business. And creating a culture of care in your business is a vital part of creating a customer for life. We do that by treating customers as if they are going to be in your business and in your life for a very long time. Even if they don’t, at least have the mindset that they will change the culture and behaviour of those in your practice, especially you.

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Jane Anderson Jane Anderson

ChatGPT – Impacts for the Future of Thought Leadership

Many experts, consultants and thought leaders who rely on content creation in their work wonder what impact ChatGPT and AI will have. Expert opinions are mixed, but Josh Bersin, founder of Bersin by Deloitte, welcomes ChatGPT and AI due to its ‘enormous possibilities’ while acknowledging that we can’t yet ‘fully predict the impact’.

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Jane Anderson Jane Anderson

[Be Exceptional] Shining the Light on Leadership, Change and Strategy Advisor, Facilitator, Executive Coach, Susanne Le Boutillier

What I love most about Susanne is her ability to see the path of least resistance through complexity and uncertainty for her clients. Her thought leadership is deep and thorough and helps her clients, whether they are leaders, teams or organisations, to navigate some of the most uncertain times they have ever experienced. As an executive coach and facilitator she balances warmth, empathy and strategy so beautifully. We all need a Susanne in our corner!

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