Insights

Jane Anderson Jane Anderson

[Be Exceptional] Shining the light on Transformational Leadership Expert and Leadership Keynote Speaker, Kylee Leota

Meet Kylee, a change management facilitator, specialising in sustainable behaviour changes for both individuals and teams. With a track record for results, she has a long list of happy clients who have achieved their goals. She uses her skills as a leadership expert and leadership keynote speaker to achieve incredible outcomes for her clients.

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Jane Anderson Jane Anderson

Mastering the Art of Closed Loop Communication

Closed loop communication with your team leads to trust, reduced errors, reduced stress and less confusion. All good things! Here’s how to use closed loop communication in your practice.

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[Be Exceptional] Shining the Light on Seasoned Global HR Expert, Sarah Childs Moore

As an HR expert focused on technology, Sarah Childs Moore, has successfully managed and delivered multiple HR technology projects, ranging from procurement and change management to service delivery and candidate experience, across various sectors and geographies. She thrives on collaborating with diverse and cross-functional teams, leveraging her strong communication, stakeholder management, and problem-solving skills.

Read more about Sarah here.

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The Power of Expertise & Empathy in Your Culture of Care

When it comes to your practice of business, a culture of care is simply the idea that the focus of your work is on your relationships – both internal and external – rather than the transaction of the work alone. Moreover, this culture of care drives your overall purpose.

There are many ways to create a culture of care in your practice, but one excellent way is by combining expertise and empathy.

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Jane Anderson Jane Anderson

Mindset for A Customer for Life

Keeping a customer for life is a vital part of building your business. And creating a culture of care in your business is a vital part of creating a customer for life. We do that by treating customers as if they are going to be in your business and in your life for a very long time. Even if they don’t, at least have the mindset that they will change the culture and behaviour of those in your practice, especially you.

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ChatGPT – Impacts for the Future of Thought Leadership

Many experts, consultants and thought leaders who rely on content creation in their work wonder what impact ChatGPT and AI will have. Expert opinions are mixed, but Josh Bersin, founder of Bersin by Deloitte, welcomes ChatGPT and AI due to its ‘enormous possibilities’ while acknowledging that we can’t yet ‘fully predict the impact’.

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[Be Exceptional] Shining the Light on Leadership, Change and Strategy Advisor, Facilitator, Executive Coach, Susanne Le Boutillier

What I love most about Susanne is her ability to see the path of least resistance through complexity and uncertainty for her clients. Her thought leadership is deep and thorough and helps her clients, whether they are leaders, teams or organisations, to navigate some of the most uncertain times they have ever experienced. As an executive coach and facilitator she balances warmth, empathy and strategy so beautifully. We all need a Susanne in our corner!

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Jane Anderson Jane Anderson

Always Get the Name of the Dog: How Knowing Your Clients Makes You a Better Consultant

One of the most foolproof ways when learning how to become a better consultant is to get to know your client. This is not coming from a place of being nosy, but from being interested. Knowing more about them will help you to tailor your offer and solve their problems. And the only way to find out this key information is by having conversations with them – they have all the answers!Here are some tips for how to get to know your clients!

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[Be Exceptional] Shining the Light on Employee Experience Consultant, Melanie Marshall

Translating and working between strategy and operations is Melanie Marshall’s thing, so think of her as like a personal trainer and coach for closing the gap between reality and vision.

Life is too short to be stuck in organisations where we can't add value, or feel like we're always in the losing team. As an adaptive culture expert and employee experience consultant, she loves growing people and improving how they work.

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[Be Exceptional] Shining the Light on Workplace Crisis Strategist & Training Facilitator, Maureen Kyne

Meet Maureen Kyne, Workplace Crisis Strategist & Intervention, Speaker, Director & Training Facilitator

Maureen is a leading authority in workplace bullying, sexual harassment and discrimination. With qualifications and a career spanning nursing, manufacturing, construction, transport, HR, IR & WHS, she brings wide-ranging experiences to support organisations and leaders.

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Why Using Daily Huddles in your Consulting Practice Matter

A daily huddle is just a colloquially way to refer to a daily check-in meeting for your team. But it is widely acknowledged to be a system for communicating expectations for the day, giving feedback, answering questions and measuring the progress of a team’s work.

In general, it lets you review what happened yesterday and plan for what’s expected to happen today.

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